FAQ

School Owner/Admin

How do I set up my school's profile on the platform?
To set up your school’s profile, go to the **Admin Dashboard**, click on **School Settings**, and fill in the required details such as name, address, contact information, and logo. Save changes to complete the setup.
Yes, you can. Navigate to **User Management**, select **Add User**, and assign the “Admin” role to the new user. They will receive an email to set up their credentials.
Use the **Finance Management** feature to create fee structures, send invoices, and track payments. You can also set up reminders for unpaid fees and generate financial reports.
Absolutely! Go to **User Roles** under **Settings**, where you can define custom permissions for each role to control access to specific features.
Use the **Student Management** feature to add new students manually or through a bulk upload. To remove a student, navigate to their profile and select **Deactivate**.

Teachers

How can I mark attendance for my class?
Go to **Class Management**, select your class, and click on the **Attendance** tab. You can mark students as present, absent, or late. Save changes to update the records.
Use the **Messaging** feature in your dashboard to send individual or group messages to parents. You can also attach files, like student reports or announcements.
Yes! Navigate to **Homework Planner**, select the class, and assign tasks with deadlines. Students and parents will be notified automatically.
Go to the **Student Records** section, search for the student’s name, and view their grades, attendance, and teacher notes in one place.

Parents

How can I view my child’s attendance records?
Log in to the **Parents’ Portal**, go to the **Attendance** section, and select your child’s name. You’ll see daily, weekly, and monthly attendance summaries.
Go to the **Account Settings** in your portal and update your email address, phone number, or other contact details. Remember to save your changes.
Yes, the **Messaging** feature allows you to send direct messages to your child’s teacher for quick communication.
Visit the **Events Calendar** in your portal to view details about upcoming school activities, parent-teacher meetings, and holidays.

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